Integrating care. Improving outcomes.
Serving Minnesota.
Convergence Integrated Care
This is CIC
Convergence Integrated Care (CIC) is a statewide clinically integrated network of 12 independent non-profit community-based mental health agencies across Minnesota.
Vision
At CIC, our vision is to move beyond standard care delivery and establish our clinically integrated network as a Center of Excellence (COE) for community mental health that prioritizes and meets our clients’ needs where they are. We are building on what we do best: working together, using data creatively, and delivering care to those who need it most. By operationalizing the unique expertise of our members, we create a multiplier effect that drives systemic change. We are breaking down silos to build a unified and cohesive ecosystem that maximizes our impact, moves beyond fragmented care to a model of high-performance delivery that stabilizes the network’s future and the lives of those we serve.
Mission
At CIC, our mission is anchored in a simple promise: delivering exceptional quality of care, outstanding client experiences, and measurable positive outcomes across our entire network, individual clients, families, and communities alike. By uniting a local network of providers with deep expertise and trusted community relationships, we bridge gaps and build stronger pathways to wellness.
Core Philosophy
Our core philosophy is best captured by a commitment to absorbing complexity and projecting simplicity. We understand the intricate challenges our members face daily, and we aim to manage those complexities behind the scenes so that our shared path forward remains clear and actionable. As we advance new strategic opportunities, we remain equally dedicated to investing in the core work that sustains us. We deeply value the opportunity to listen, learn, and collaborate with our members.
CIC’s Why
Partnering for a Healthier, More Equitable Future
Created by the Minnesota Association of Community Mental Health Programs (MACMHP), Convergence Integrated Care (CIC) is the driving force turning a bold vision into reality: a clinically integrated system where clients have seamless access to high-quality, community-based services.
As healthcare becomes increasingly complex, CIC serves as the vital vehicle for change, driving innovation in care delivery, informing and advancing equitable payment reform, and bringing equity, consistency, and clinical excellence to the communities in our network.
The CIC Advantage: How We Deliver Impact
We collaborate with payers, state partners, and community advocates to transform how care is delivered and sustained. We bring MACMHP’s bold vision to life by focusing on three strategic areas:
- Harnessing Data to Drive Equity and Data-Driven Insights: We leverage our collective data to deeply understand the unique needs, trends, and areas of opportunity of our population. This data-driven approach allows us to proactively identify opportunities to better support our members and clients, inform innovative care model design, and continuously elevate clinical quality across our entire network.
- Elevating Quality & Clinical Outcomes. CIC actively develops coordinated care pathways that improve access to vital services, streamline treatment, and address health-related social needs to
- Amplifying Network Knowledge & Best Practices: Our network thrives on collaboration. By sharing learnings and clinical best practices, together we continuously elevate the standard of care across our network.
Impact
Value-Based Care
CIC is built on a belief that better integration of care leads to better outcomes — for patients, for providers, and for the system as a whole.
CIC in Action
CIC’s team provides member agencies with services to help them build integrated service models, improve quality and outcomes for their clients. The network assists member agencies in designing and improving their work in value-based care and new innovations in service delivery.
CIC Goals
CIC’s goals are to advocate for and build an integrated system that prioritizes and meets clients’ needs where they are. CIC is also working to give an identity to the work being done — helping redefine community behavioral health care.
Standardizing Care
CIC is building network-level standards of care across community behavioral health agencies, decreasing variation in service quality and client experience across network providers. CIC accomplishes this by building data interpretation and decision-making capacity — collecting, analyzing, and reporting population health data — to support providers’ delivery of care and treatment for clients.
About
Convergence Integrated Care
CIC (pronounced kick) brings together independent behavioral health providers into an independent practice association (IPA) that reduces the isolation, risk, and expenses of independent providers, while preserving their independence.
CIC operates under standard clinical care protocols to allow joint commercial and Medicaid contract negotiations under the antitrust safe harbor exemption.
Articulate Value
Clearly communicate the system-wide clinical value provided by community providers to the broader healthcare system.
Leverage Volume
Collaborate dynamically to leverage collective service volume, treatment quality, and operational efficiency.
Unified Voice
Behavioral health providers gain substantial market leverage by negotiating contract parameters as a collective body.
Data Integration
An IPA can effectively pool capital resources to invest in complex data systems that track clinical outcomes and quality metrics.
Improved Contract Terms
Greater negotiating power secures favorable payment rates, risk- sharing models, and care coordination incentives.
Shared Resources
Centralizes core training, shares operational best practices, and delivers administrative and technological support.
Data-Informed Decisions
Partner with key technology vendors to enhance reporting and analytics, extracting actionable data insights to identify areas of opportunity for the network.
Clinical Pathways
Create standardized care pathways, structured clinical quality workflows, and active coordination protocols across all independent health centers.
Value Based Purchasing
Secure joint contracting models under legal safe harbor guidelines with Medicaid DHS IHP, commercial MCOs, County-Based Plans, and hospital partners.
Interested in joining Convergence Integrated Care?
We’d love to connect. Contact Tyler Reitzner, Business Development Director, to learn more about CIC membership.
Board of Directors
Ann Henderson, President
CEO, Mental Health Resources
Khu Thao, Vice-President
CEO, Canvas Health
Chris Jenkins, Treasurer
CEO, Northland Counseling Center
Katie Perzel, Secretary
Vice President, Health, Education, Older Adults, Volunteers of America – Minnesota
Ashley Kjos, Board Member
CEO, Woodland Centers
Shauna Reitmeier, Board Member
CEO, Alluma, Inc.
Amy Ward, Board Member
Director of Health Initiatives, Wilder Foundation